Customers

FusionOne's mobile services and solutions protect the valuable content on your customers' phones. What are the benefits to you?

Customer retention – A common time to switch carriers is after a customer has lost or damaged their phone. With their contacts backed up, their incentive to switch is decreased.
Prevent revenue leakage – The average call volume of a user who replaces their phone plummets in the first month after replacement as fewer calls are made from a mostly empty address book. Our services can give customers immediate access to all of their contacts on their new phone, maintaining their call and data usage patterns and thus your revenues.
Decreased customer support costs – Save your employees' precious time spent fielding support calls over lost content or migrating customer data in stores.
Build customer loyalty – Provide a valuable white-labeled service that gives your customers convenience and peace of mind.
Drive phone upgrades - It is estimated that 44% of mobile phone users delay upgrading their phones because they don’t want to re-enter their contacts. Our service is ideal for upselling to current customers considering a new phone and will encourage upgrades.
Build revenues – Our backup and transfer solutions are ranked in the top ten among revenue-generating third-party applications for US carriers. Backup Assistant for Verizon Wireless, a branded version of our MightyBackup Contacts service, has been their top revenue-generating non-game application.
Managed technology evolution - As your networks evolve, our technology can help you migrate and upgrade your customers so that you don't have to maintain legacy systems.

Additionally, our services offer:

Low resource commitment from the carrier
Rapid deployment
Fully integrated and customized solution, including white-label branding
Extensive marketing and services support
High performance and scalability
Secure carrier-grade data storage